Shipping & Fulfillment:
You will get an automated Ready for Pickup email when your order is ready. Orders placed before halftime can be picked up at Gate 20 at the start of the 4th Quarter.
We will not accept same day pickup orders after halftime.
Orders placed before halftime can be picked up at Gate 20 at the start of the 4th Quarter.
Most orders ship within 2-3 business days. New collections or Pre-Order items will have any fulfillment times or delays noted in the product description.
Holland Barstool & Imperial USA Product will have the turnaround time on the product page and ship directly from the vendor.
Once your order ships, we will send you an email with tracking information.
All orders are shipped via UPS and The United States Postal Service. All orders within the U.S. will have the ability to track to their destination.
Please double check your items and the total amount in your cart before you complete your order. Once an order is entered into our system and the fulfillment process has started, we cannot guarantee that we will be able to cancel or change your order especially those opted-in for Gameday Pickup.
Reach out to our customer service team via email or by using the Contact Us page to see if we are able to accommodate your request.
Not at this moment.
Returns & Exchanges:
We will gladly accept returns and exchanges for eligible purchases made within the last 30 days.* To be eligible for a refund on a return, your item must be unused, unwashed, in the original packaging/with tags attached, and in the same condition that you received it. Some exclusions may apply.
We cannot accept any returns or exchanges on custom, dated, special event or final sale/clearance items.
Please note, shipping costs are non-refundable unless there is an error on our part.
Please reach out to us at team@bamaathleticcompany.com via email, chat or contact form to start the return process.
To return or exchange an item
purchased at a pop-up location or the Bama Athletic Company Vending Machine, you may visit us at your nearest pop-up location or mail it to us at:
Bama Athletic Company
920 Paul William Bryant Drive
Tuscaloosa, AL, USA 35401
If you wish to return an item via mail, you can send it to us at your own expense or we can provide a label for $7.00 which will be deducted from your refund amount.
Yes, We just need a receipt showing proof of purchase.
OTHER:
Not at this time. We have pop-up locations available during home games.
For our pop-up locations during home football games, we open 6 hours before kickoff and close at the start of the 4th quarter. We fulfill shipment orders Monday-Friday 8am through 3pm.
*Please note: other sporting event times will differ and this section will be updated during the corresponding seasons.
Of course! Please contact us via email (team@bamaathleticcompany.com), chat or contact form
and we will be happy to assist in finding products, product information, or placing an order for you.